We are so glad that you are participating in our Year of Value celebration. We appreciate you as a customer and want you to enjoy your valuable benefits right away. On this page, you will find:

1. Easy software download instructions
2. Step-by-step benefits activation instructions
3. Constant Connection™ High Speed Connectivity preparation instructions

Please note: If we’ve indicated in your order that one or more of your existing meters needs to be replaced, a Pitney Bowes Service Technician will contact you within 5-7 business days to schedule installation of your new meter(s) and the software enhancements you selected- at no added cost to you.

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SOFTWARE DOWNLOAD INSTRUCTIONS

The entire download process will take approximately 20 to 30 minutes dependent on connection method.
Note: Please prepare to complete the download by performing the following tasks:

• If you use the accounting features, be sure to print all necessary accounting reports. We recommend customers do this before the download to ensure all accounting information is documented prior to the download. Simply select the Reports button, this will provide a list of report types. Select the accounting report desired. It will then prompt you to “Press Enter to select Printer” that will allow selection of printing directly from the meter to a tape strip or to an external laser printer connected to the meter.
• If AccuTrac , Ascent or SendSuite is connected to the system, power down the accounting system before beginning the download.
• Upload any Confirmation Service records. All records in memory will be lost if they are not uploaded first. Simply select the Funds button and complete a Balance Inquiry. The information will automatically upload.
• As you do for a postage refill, check that an analog phone line or network cable is connected
• If your meter requires a Lock Code, you will need to enter it at this time to begin the download

Note: If the upgrade is interrupted, you will be prompted to start again.

1. Press the Menu key.
2. Select Set Up
3. Press the down arrow key
4. Select Updates and Add-Ons
5. Select Check for Updates
6. When a connection is made, select Perform Update Now or Get Update Now. This software download will take between 20 and 30 minutes. If interrupted, you will be prompted to start again.
7. When the download is complete, the system will restart. Important: If you are not prompted to reconnect, please do so now. Follow steps 1 through 4 to download any files used with the new software. This connection is brief and will complete the update process.
8. If the Control Center/Meter is not on the mailing system base, attach it now. Wait until the Control Center has restarted.

Important:The Control Center/Meter display will be blank for up to five minutes as the system refreshes after being reconnected to the system base. Do not disconnect power or press any buttons while the screen is blank.
9. The system may update the base software as well. If this happens, do not interrupt the update.
10. When the update is complete, the Main screen returns. If applicable, turn AccuTrac , Ascent or SendSuite back on. Check any presets and accounts that were set up previously to ensure they are consistent with the new features of the software and update as necessary.
    Important: Should your system display a message, "Waste Tank Full", please call service at 800-522-0020 and select option 2.

Congratulations! You now have successfully upgraded your Year of Value software!
Please take a moment to review the Activation Instructions so you can take advantage of these new benefits right away.

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BENEFITS ACTIVATION INSTRUCTIONS

This guide provides instructions for all of the benefits offered under our Year of Value program. These benefits may vary for different types of mailing systems, so some instructions may not apply to you. Please refer to your Year of Value Order Confirmation for details.

Digital Meter Speed Increase

No action is required. Once your software download is complete, your speed increase will take effect automatically.

Time/Date Envelope Stamping

Time/Date Stamping mode allows you to print the current time/date along with the word "Received" on incoming mail. To activate this feature:

1. Press the Mode key.
2. Select Time/Date Stamping. The time/date stamp appears in place of the meter stamp on the Main screen.
3. Turn the piece of mail over, so the meter stamp is facing down. Then, place the envelope on the feed deck with the flap facing up.
4. Press the Start key. The Time/Date stamp prints on the envelope.
5. To disable Time/Date Stamping when done, press the Mode key and select the desired Mode.

Custom Text Messaging

Custom Messaging enables you to enter text at the Control Center which can print directly on envelopes as they pass through the mailing system. Custom messages can be saved in the memory of the system, and recalled whenever appropriate to print. In the Control Center, this feature is shown as "Text Entries".

The Custom Messaging capability has several applications. You can print return addresses, alert customers and prospects to specific news or you can add a department or group reference to your returned address to help ensure returned mail reaches the appropriate area.

IMPORTANT: Any custom message printed by the DM Series™system must follow USPS guidelines as published in the Domestic Mail Manual (DMM).

Creating a Custom Message for the First Time

1. Press the Menu key.
2. Select Set Up, then select Text Entry Set Up.
3. Select Create.
4. Select a line of text to enter. Type in the text and press Enter.
5. Repeat step 4 until all lines of text have been entered. You can enter up to five lines of text.
6. Press Enter when done. The Enter Text Entry Name screen appears.
7. Type in a name for the custom message and press Enter.
8. Press the left arrow key to return to the Main screen.

Sample: ACME Corporation Finance Department Bldg 3, Floor 4 201 Aberdeen Parkway Charlotte NC 28255

Specifications

• Print up to five lines of information.
• Print a maximum of 20 characters per line (including spaces).
• Fixed font (Lucida Console, 10 Point).
• UPPER CASE and lower case available.
• Special characters available (as outlined on the keypad).
• Save up to five custom messages in memory.
• Custom messages can be saved in the Normal or Custom Presets.
• Uses full QWERTY keypad standard on all DM Series™ mailing systems.
• Custom messages always print to the left of the postage, and left of any advertisements and inscriptions.
• Operating speed is reduced slightly to accommodate printing operation.

Add a Custom Message Next to Your Meter Stamp

• You can promote special events, share news about your business or simply send out a special message to customers and prospects.
• Press the Menu key.
• Select Meter Stamp Options, then select Text Entries.
• Select the custom message you want to print on the envelope.
• Press Enter when done.
• Press the left arrow key to return to the Main screen.

Adding Additional Custom Messages

The system can hold up to five custom messages at a time. To add additional custom messages to the system:

1. Press the Menu key.
2. Select Meter Stamp Options, then select Text Entries.
3. Press the right arrow key
4. Follow steps 3 through 8 in Creating a Custom Message, above, to add and save the address information.

TIP: Print a sample piece of mail to ensure the custom message prints as desired on the envelope.

Selecting/Deselecting a Custom Message

1. Press the Menu key.
2. Select Meter Stamp Options, then select Text Entries.
3. Select the custom message you want to print on the envelope.

If you do not wish to print a custom message at this time, select Don't Print Text Entry.

1. Press Enter when done.
2. Press the left arrow key to return to the Main screen.

Viewing a Custom Message

1. Press the Menu key.
2. Select Meter Stamp Options, then select Text Entries.
3. Press the right arrow key, then select View.
4. Select the appropriate custom message. The custom message appears on the screen.
5. Press Enter when done.
6. Press the left arrow key to return to the Main screen.

Editing a Custom Message

1. Press the Menu key.
2. Select Meter Stamp Options, then select Text Entries.
3. Press the right arrow key, the select Edit.
4. Select the appropriate custom message.
5. Select a line of text to edit.
6. Press Clear to clear the existing entry, or press the left arrow key.
7. Make any necessary changes to the text.
8. Press Enter when done.
9. Repeat step 5 until you have edited the appropriate lines of text.
10. Press Enter. The Edit Text Entry Name screen appears.
11. If necessary, edit the name of the custom message. Press Enter when done.
12. Press the left arrow key to return to the Main screen.

Deleting a Custom Message

1. Press the Menu key.
2. Select Meter Stamp Option, then select Text Entries.
3. Press the right arrow key, then select Delete.
4. Select a custom message to delete.
5. Select Yes. The custom message is deleted from the list.
6. Press the left arrow key to return to the Main screen.

Envelope Guidance

Always run a test print (at $0.00 postage) before using Custom Messaging to ensure proper placement on an envelope.

Increased Presets

Presets are a combination of mailing system settings you create and name so that you can eliminate the need to enter each setting whenever you use this combination of settings.

You can define up to 25 sets (0- 24) of preset mailing system values, with each set having different values for such items as the account name, postage value, class, carrier, a special service, a mode such as Attached Scale or Differential weighing, and the like. You can use these presets for different mailing jobs.

The 0 preset is the normal preset and the one you use to store your most commonly used system values. These are the values your system will use whenever you restart your machine.

After you define all of your presets, you can invoke the normal preset values simply by pressing the Normal Preset key. To select any of the other presets, press the Custom Preset key and select the preset you want for the particular mailing operation. Defining Normal Preset Values When defining the normal preset values, the mailing system will prompt you to select a class of mail if you are using Key In Postage mode. Selecting a class will ensure your preset values are updated automatically when postage rates change.

Defining Presets:

1. Enter the values you use most often to run a mail job, for example, the weighing mode, the postage value, class and carrier etc.

NOTE: Proceed as if you were actually running a job. Select the mode and class and service etc. By doing this, you are entering the values that you will use for the Normal Preset.

2. Press the Custom Presets key. A list of presets, starting with "0 Normal" appears. Do not press any of the screen keys corresponding to these presets.
3. Press the right arrow key, then select Store Current Setting to Preset.
4. Select the Normal Preset by pressing the key for 0. Normal. If you selected the Key in Postage mode, the system prompts you to choose a class for the preset. Choosing a class ensures that your preset values are automatically updated when the postage rates change. (To continue without selecting a class, press the down arrow.)
5. To choose a class, select the Select Class key and follow the prompts to choose weighing and class options.
6. Once you make the selections, the system returns to the Select Preset to Replace screen. Select the Normal Preset by pressing the key for 0. Normal.
7. The "View Preset" screen appears and displays all of the values you defined in this session.
8. Press the Enter key to return to the main screen.

Envelope Ads

Any new Envelope Ads you selected were downloaded to your system with your software update. You can now print these advertisements as you meter your mail.

• Press the Menu key.
• Select Meter Stamp Options.
• Select the Ad/Message option.
• Use the down arrow key to scroll through the advertisements.
• Select the screen key that is next to the advertisement you want. The advertisement then appears next to the meter stamp.

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CONSTANT CONNECTION™PREPARATION INSTRUCTIONS

A Pitney Bowes Service Technician will come to your site to activate the Constant Connection benefit. Constant Connection’s high-speed connectivity eliminates the need for an analog line, providing faster transmission speeds and a convenient, "plug and play" connection through your local network. Using Constant Connection you will be able to download new software upgrades in a matter of minutes compared to the estimated 20-30 minutes over an analog line.

This service also allows you to link to Pitney Bowes’ server through your local area connection for 24/7 access to postage refills, software upgrades, USPS postage rate changes, confirmation services, and electronic return receipt transactions. But first, you can prepare for the Service Tech visit by notifying your IT administrator in advance. They will take steps to:

1. Verify that you have a working network connection with Internet access
2. Gain approval to connect your mailing system to your network
3. Verify that you can access a network connection within 14 feet of your mailing equipment (or, for an approved list of wireless routers, visit (www.pb.com/constantconnection)
4. Verify that Port 80 (HTTP) and Port 21 (FTP) allow outbound initiated transitions

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MAILSTREAM MATTERS E-NEWSLETTER

No action is required. If you signed up to receive Pitney Bowes’ exclusive monthly newsletter, just check your email inbox the second Tuesday of each month. Mailstream Matters is packed with news on the latest postal regulations , USPS Rate Change alerts and helpful tips and hints on how to save time and money and better manage your mailstream.

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